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Privacy Policy

Effective Date: February 18, 2025

Introduction

Chika: Home Apothecary ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

1. Personal Information

When you use the App, we may collect the following personal information:

• Email Address: Used for account creation, subscription management, and communication
• Payment Information: Processed securely through Apple's App Store (we do not store payment details)
• Account Credentials: Username and password (encrypted)

2. Health & Wellness Information

• Wellness Assessment Responses: Your answers to health-related questions in the onboarding quiz (e.g., symptoms, health goals)
• Remedy Preferences: The remedies you view, save, or mark as favorites
• Usage Patterns: Which categories you browse most frequently

This information is used solely to personalize your experience and is not shared with third parties for marketing or advertising purposes.

3. Automatically Collected Information

• Device Information: Device type, operating system version, unique device identifiers
• Usage Data: App features used, time spent in-app, crash reports
• Analytics: Aggregated, anonymized data about how users interact with the App

How We Use Your Information

We use the information we collect to:

1. Provide the Service: Deliver personalized remedy recommendations based on your wellness assessment
2. Process Subscriptions: Manage your premium subscription through RevenueCat and Apple's App Store
3. Improve the App: Analyze usage patterns to enhance features and fix bugs
4. Communicate with You: Send important updates, subscription notifications, and customer support responses
5. Ensure Security: Detect and prevent fraud, abuse, or technical issues

Data Sharing & Disclosure

We do not sell your personal information to third parties.

We may share your information with:

1. Service Providers

• RevenueCat: Subscription management and analytics
• Apple App Store: Payment processing
• Hosting Providers: Secure cloud storage for app data

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

2. Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Enforce our Terms of Service

Data Retention

• Account Information: Retained while your account is active
• Health Assessment Data: Retained until you delete your account or request deletion
• Usage Analytics: Aggregated and anonymized after 12 months
• Subscription History: Retained for 7 years for tax/accounting compliance

You may request deletion of your personal data at any time by contacting support@getchika.app.

Your Rights & Choices

1. Access & Correction

You can access and update your personal information within the App's settings.

2. Data Deletion

You may request deletion of your account and all associated data by:

• Emailing support@getchika.app
• Using the "Delete Account" option in App settings

We will delete your data within 30 days, except where legally required to retain it.

3. Marketing Communications

You may opt out of promotional emails by clicking "unsubscribe" in any email or adjusting your notification settings in the App.

4. Subscription Management

Manage or cancel your subscription through your Apple ID account settings.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between the App and our servers is encrypted using TLS/SSL
• Secure Storage: Health assessment data is stored with encryption at rest
• Access Controls: Only authorized personnel can access personal data
• Regular Audits: We conduct security reviews and vulnerability testing

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at support@getchika.app, and we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy in the App
• Updating the "Effective Date" at the top
• Sending an email notification (for material changes)

Your continued use of the App after changes constitutes acceptance of the updated policy.

Medical Disclaimer

Chika provides educational content about herbal remedies. We are not a medical service and do not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before starting any new health regimen, especially if you are pregnant, nursing, taking medications, or have a medical condition.

Last Updated: February 18, 2025